Privacy Policy

Privacy Policy for Aura Creations by Silvia:

Effective Date: 03/17/2024

At Aura Creations by Silvia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website auracreationsbysilvia.com ("Website") and interact with our services.

Information We Collect:

1. Personal Information:

   - When you make a purchase or sign up for an account on our Website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.

   - We may also collect payment information (e.g., credit card details) to process your transactions securely.

2. Non-Personal Information:

   - We may automatically collect certain non-personal information when you visit our Website, including your IP address, browser type, device information, and browsing behavior. This information helps us analyze trends, administer the site, and improve user experience.

How We Use Your Information:

1. Order Processing and Fulfillment:

   - We use the personal information you provide to process your orders, communicate with you about your purchases, and deliver the products to your designated address.

2. Customer Service:

   - Your personal information enables us to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding your orders or our services.

3. Marketing and Promotions:

   - With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our latest products, sales, and events. You can opt-out of receiving marketing communications at any time.

4. Website Improvement:

   - We may analyze non-personal information collected through cookies and similar technologies to enhance the functionality, performance, and security of our Website, as well as to customize your browsing experience.

Information Sharing:

1. Third-Party Service Providers:

   - We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, fulfilling orders, and delivering services to you. These service providers are obligated to protect your information and only use it for the purposes specified by us.

2. Legal Compliance:

   - We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Data Security:

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Choices:

You have the right to access, update, or delete your personal information by logging into your account on our Website or contacting us directly. You may also choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated date indicated at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at auracreation@auracreationsbysilvia.com

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website.

This Privacy Policy was last updated on 03/17/2024